1. Introduction
Welcome to Manchester Chemist. These Terms and Conditions ("Terms") govern your use of our services, including our website and any associated applications. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you must not use our services.
2. Definitions
- "We," "us," “our”: Refers to Manchester Chemist Ltd.
- "Customer," "you," “your”: Refers to the individual accessing or using our services.
- "Order": Refers to any purchase made through our platform, including prescription and non-prescription products.
3. Eligibility
You must be at least 18 years old to use our services or place orders. By using our services, you confirm that you meet this age requirement.
4. Services Provided
Manchester Chemist provides NHS and private healthcare services, including the sale of prescription and over-the-counter medications. We also offer a prescription collection and delivery service throughout Manchester and the UK. Our website allows you to place orders, book consultations, and access healthcare information.
5. Ordering and Acceptance
To place an order, you must create an account and provide accurate and up-to-date information. By placing an order, you agree to pay the total amount specified, including any applicable delivery fees. We reserve the right to refuse or cancel any order at our discretion, including if items are out of stock, if there are issues with payment, or if the order appears suspicious.
6. Payment Terms
We accept various payment methods, including credit/debit cards, Stripe, and SumUp. Payment is required at the time of order. In the event of a payment issue, we reserve the right to cancel your order. Please refer to our Returns and Refunds policy for details regarding refunds.
7. Delivery
We provide delivery options for both NHS and private prescriptions, as well as non-prescription items. Delivery times are estimates and may be subject to delays beyond our control. Please note that prescription deliveries are subject to medical approval, and we may need to contact your healthcare provider to confirm details before dispatch.
8. Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice. If an item you ordered is unavailable, we will contact you to discuss alternatives or provide a refund.
9. Modifications or Cancellations
You have the right to modify or cancel your order before it has been dispatched. Please contact us as soon as possible if you need to make changes. Once items have been dispatched, we are unable to make modifications or cancel the order. For more information, please see our Your Right to Modify or Cancel Your Order policy.
10. Returns and Refunds
For detailed information on returns, refunds, and damaged goods, please refer to our Damaged Goods, Exchanges, Returns, and Refunds policy. Please note that medicinal products are non-returnable once dispatched, except in the case of an error or discrepancy on our part.
11. Customer Responsibilities
You are responsible for providing accurate information when placing orders or using our services. You agree to use any medicinal products provided by Manchester Chemist in accordance with instructions provided by your healthcare professional. Misuse of our services or products may result in termination of your account.
12. Use of Website
You agree to use our website only for lawful purposes. Prohibited activities include, but are not limited to, submitting false information, attempting to gain unauthorized access to our systems, and misusing our services for any unlawful purpose.
13. Intellectual Property Rights
All content on our website, including logos, trademarks, text, graphics, and images, is the property of Manchester Chemist Ltd or our licensors. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
14. Privacy Policy
We are committed to protecting your personal data. Your use of our services is subject to our **Privacy Policy**, which outlines how we collect, use, and protect your personal information. Please refer to our Privacy Policy for more details.
15. Limitation of Liability
While we make every effort to ensure the accuracy of the information on our website, we do not guarantee that all content is error-free. Manchester Chemist Ltd shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, except to the extent required by law.
16. Indemnity
You agree to indemnify and hold Manchester Chemist Ltd harmless from any claims, damages, liabilities, or expenses arising from your use of our services or breach of these Terms.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the modified Terms.
19. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]
Address: Manchester Chemist, Unit 11, 20-22 Mary St, Cheetham Hill, Manchester M3 1DZ, United Kingdom
Thank you for choosing Manchester Chemist. We value your trust and look forward to serving your healthcare needs.
